Your team
Inviting people, departments, roles and managers.
- How do I add my team?Invite each person by email from the Team page. They get a link to join and to download the app.3 steps· with a picture· For owners and admins
- Someone didn’t get the invite, or it expired.Send it again from Team → People, or copy the link and send it yourself.3 steps· For owners and admins
- Why does someone show "No app yet"?They joined but haven’t installed the desktop app, or haven’t signed in to it. Nothing is recorded for them until they do.2 steps· For managers and admins
- How do I make departments?Create them on Team → People, then pick each person’s department in the list.3 steps· with a picture· For owners and admins
- What can the owner, admins, managers and employees do?Owner: everything, including billing. Admin: everything except billing and a few owner-only choices. Manager: their own departments only. Employee: only their own time.
- Can a team lead see only their own team?Yes. Make them a Manager of their departments. They then see, approve and get alerts for those people only.3 steps· with a picture· For owners and admins
- Someone left. How do I remove them?Deactivate them on Team → People and enter their last working day. Their history stays, they stop counting on your plan, and they’re in that month’s payroll up to their last day.3 steps· For owners and admins
- How do I change a name?Click the person’s name at the top of their day, then the pencil. Anyone can change their own name the same way from Account & security.
- One person works different hours. How do I set them?Give them their own hours on Team → People. They then follow those instead of the company’s.3 steps· with a picture· For owners and admins
- Some people don’t keep set working hours. How do I stop them showing as late or absent?Set their hours to No fixed hours. They’re then never late or absent and get no alerts.3 steps· For owners and admins
- What can my manager see? What can I see?Owners and admins see everyone. A manager sees only their departments. An employee sees only their own time.
- Can I choose what employees see of each other, or stop managers changing the schedule?Yes. In Settings → Permissions, choose whose schedule and whose days away employees see, and whether department managers can change the schedule.3 steps· with a picture· For owners and admins
- How do I make someone else the owner?Only the owner can. It takes a few clicks and your password; you stay on as an admin.3 steps· with a picture· For owners and admins
- Can I, as the owner, keep my own time private?Yes. Turn on Hide my time and admins and managers won’t see you anywhere.2 steps· with a picture· For owners and admins
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